Terms of Service
These comprehensive terms govern your use of our digital marketing services, establishing clear expectations and responsibilities for our professional partnership.
Last updated: December 2024
Effective date: January 1, 2024
Agreement Scope and Application
By accessing our website, engaging our digital marketing services, or entering into any business relationship with DigitalBoost, you agree to be bound by these terms of service and all applicable laws and regulations.
These terms establish the legal framework for our professional relationship, covering service delivery, payment obligations, intellectual property rights, and mutual responsibilities throughout our partnership.
Service Usage and Access
Our digital marketing services are provided subject to these terms and the specific agreements outlined in your service contract or proposal documentation.
Authorized Use
- • Professional business purposes only
- • Compliance with service specifications
- • Adherence to platform guidelines
- • Respect for intellectual property rights
- • Lawful and ethical usage practices
Usage Restrictions
- • No unauthorized service modifications
- • Prohibited illegal or harmful content
- • No interference with service operations
- • Restrictions on reverse engineering
- • Prohibition of service resale
Client Obligations and Responsibilities
Successful digital marketing campaigns require active collaboration. Clients are expected to fulfill certain obligations to ensure optimal service delivery and campaign effectiveness.
Information Provision
- • Accurate business information
- • Complete project requirements
- • Timely feedback and approvals
- • Access to necessary accounts and platforms
- • Brand guidelines and assets
Compliance Requirements
- • Payment of fees per agreed terms
- • Adherence to platform policies
- • Respect for legal requirements
- • Maintenance of account security
- • Professional communication standards
Payment Terms and Conditions
Our payment terms are designed to ensure fair and transparent financial arrangements that support continuous service delivery and professional accountability.
Payment Structure
- • Monthly retainer fees for ongoing services
- • Project-based pricing for specific campaigns
- • Performance bonuses for exceptional results
- • Additional fees for scope expansions
- • Currency: Euro (EUR) for all transactions
Payment Policies
- • Net 15 payment terms unless specified
- • Late payment charges at 1.5% monthly
- • Service suspension for overdue accounts
- • Collection costs charged to client
- • Refund policies per service agreement
Service Limitations and Disclaimers
While we strive for excellence, digital marketing involves inherent variables beyond our control. These limitations ensure realistic expectations and fair risk allocation.
Performance Variables
- • Market conditions and competition
- • Platform algorithm changes
- • Industry regulatory modifications
- • Economic and seasonal factors
- • Technical system dependencies
Service Boundaries
- • Digital marketing services only
- • No guaranteed specific outcomes
- • Limited liability for third-party issues
- • Service availability subject to conditions
- • Modification rights reserved
Intellectual Property Rights
Intellectual property ownership is clearly defined to protect both client assets and our proprietary methodologies, ensuring fair usage and protection of creative works.
Client Ownership
- • Brand assets and trademarks
- • Business information and data
- • Final approved campaign materials
- • Content created specifically for client
- • Campaign performance data
DigitalBoost Ownership
- • Proprietary methodologies and processes
- • Strategic frameworks and templates
- • Analytics tools and software
- • Team expertise and know-how
- • Pre-existing intellectual property
Service Termination and Cancellation
Either party may terminate services under specified conditions, with proper notice and completion of outstanding obligations to ensure professional closure.
Termination Procedures
Standard Notice Period
30 days written notice for monthly retainers
Project Completion
Ongoing projects completed or fairly compensated
Account Transfer
Platform access returned with transition support
Immediate Termination
Material breach or non-payment conditions
Final Invoicing
Outstanding fees due within standard terms
Data Handling
Client data return per privacy policy
Legal Framework & Dispute Resolution
Governing Law
These terms are governed by the laws of the Republic of Cyprus, with jurisdiction in Cyprus courts for legal proceedings.
Liability Limitations
Our liability is limited to the amount of fees paid for services, excluding indirect, consequential, or punitive damages.
Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including technical failures or emergencies.
Severability
If any provision is deemed invalid, the remaining terms continue in full force and effect, maintaining the agreement's overall validity.
Dispute Resolution Process
Step 1: Direct Communication
Initial attempt to resolve issues through professional discussion and negotiation.
Step 2: Formal Mediation
Structured mediation process with neutral third-party facilitator if direct resolution fails.
Step 3: Legal Proceedings
Formal legal action through appropriate Cyprus jurisdiction as final resolution method.
Cost Allocation
Dispute resolution costs shared fairly based on outcome and circumstances.
Terms Modifications and Updates
We may modify these terms periodically to reflect changes in our services, legal requirements, or business practices, always maintaining fairness and transparency.
Significant changes will be communicated in advance, allowing time for review and ensuring continued service alignment with your business needs.
Update Procedures
- • 30-day advance notice for material changes
- • Website posting of updated terms
- • Direct notification for active clients
- • Opportunity to discuss changes
- • Option to terminate before changes take effect
Questions About These Terms?
Our team is available to clarify any aspect of these terms, discuss specific service requirements, or address concerns about our legal framework and business practices.
Contact Legal Team