Privacy Policy

Your privacy is fundamental to our business. This comprehensive policy explains how we collect, use, protect, and manage your personal information across all our digital marketing services.

Last updated: December 2025

Effective date: January 1, 2025

Our Data Protection Commitment

At DigitalBoost, we are committed to protecting your personal information and maintaining the highest standards of data security. We operate in full compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This policy transparently outlines our data practices, your rights, and the measures we take to ensure your information remains secure while delivering exceptional digital marketing services.

Information We Collect

We collect information that you provide directly to us, information about your use of our services, and information from third-party sources when necessary to provide our digital marketing services.

Personal Information

  • • Full name and professional title
  • • Email address and communication preferences
  • • Company name and business information
  • • Project requirements and marketing goals
  • • Payment and billing information

Usage Information

  • • Website interaction patterns
  • • Device and browser information
  • • Geographic location data
  • • Service usage analytics
  • • Campaign performance metrics

How We Use Your Information

We use your personal information to provide, improve, and personalize our digital marketing services while maintaining transparency about our data practices.

Service Delivery

  • • Campaign development and execution
  • • Performance monitoring and reporting
  • • Strategic consultation and support
  • • Account management and communication
  • • Billing and payment processing

Service Improvement

  • • Website and service optimization
  • • User experience enhancement
  • • Marketing effectiveness analysis
  • • Research and development
  • • Quality assurance and testing

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.

Authorized Sharing

  • • Trusted service providers and partners
  • • Payment processors and financial institutions
  • • Analytics and marketing platforms
  • • Professional advisors and consultants
  • • Legal and regulatory compliance

Protection Measures

  • • Strict contractual obligations
  • • Data processing agreements
  • • Security requirement compliance
  • • Purpose limitation enforcement
  • • Regular security audits

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

  • • Advanced encryption protocols
  • • Secure data transmission
  • • Multi-factor authentication
  • • Regular security updates
  • • Intrusion detection systems

Operational Security

  • • Staff training and awareness
  • • Access control and monitoring
  • • Data backup and recovery
  • • Incident response procedures
  • • Third-party security assessments

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Retention Periods

Active client data Duration of service + 3 years
Marketing communications Until unsubscribe + 1 year
Website analytics 26 months maximum
Financial records 7 years (legal requirement)
Support inquiries 3 years after resolution
Backup systems Automatic deletion cycles

Your Privacy Rights & Data Control

Access and Portability

Request a copy of all personal information we hold about you, including the right to receive your data in a structured, machine-readable format.

Rectification and Updates

Correct, update, or modify any personal information we hold about you to ensure accuracy and completeness of your data.

Erasure and Deletion

Request deletion of your personal information when it's no longer necessary for the original purpose or when you withdraw consent.

Processing Restrictions

Limit how we use your personal information while maintaining necessary data for legal compliance and service delivery.

How to Exercise Your Rights

Contact Methods

Submit privacy requests through our contact form or direct communication channels.

Identity Verification

We may require identity verification to protect your personal information from unauthorized access.

Response Timeline

We respond to all privacy requests within 30 days or as required by applicable law.

No Cost Policy

Exercising your privacy rights is free of charge, except for excessive or repetitive requests.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When we make significant changes, we will notify you through our website, direct communication, or other appropriate methods based on the nature of the changes.

Notification Methods

  • • Website banner notifications
  • • Direct communication for major changes
  • • Updated policy effective dates
  • • Service-specific notifications
  • • Consent requests when required

Privacy Questions or Concerns?

Our privacy team is here to help you understand your rights, exercise data control, and address any concerns about how we handle your personal information.

Contact Privacy Team